Policies at GLAMOUR ME BEAUTY

FAQ

What is your return policy?

IMPORTANT: Returns are refunded via credit in the form of a Glamour Me Beauty E-Gift Card. 

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• Items must be sent back within 15 days of the delivery date. 

• Items must be unworn, unwashed, and have original tags attached. 

• Items must be free of stains, makeup, deodorant, or wear.

• Beauty products, cosmetics, and accessories are non-returnable.

• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

• Returns are processed within 5-7 business days after your item(s) are delivered to us.

• Damaged, defective, or incorrect items must be reported within 7 days of delivery. 

What is your shipping and process policy?

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To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

SHIPPING FEES

Shipping fees are non-refundable. If you refuse any shipments from glamourmebeauty.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

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PROCESSING TIME 

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from the applicable carrier. Depending on a number of factors, standard domestic orders may take up to 3-7 business days (excluding Saturdays, Sundays, and Holidays) to process. 

After your payment is authorized and verified, standard orders can still take 3-7 business days to process. This is just an estimate and doesn't include weekends or holidays.

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What is your privacy policy?

PERSONAL INFORMATION WE COLLECT

Personal information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

• Contact data, personal contact information such as your first and last name, email and mailing addresses, and phone number.

• Registration data, such as information that you provide to register for an account or sign up for an event, including the day and month of your birth and the event you registered for.

• Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us unless you have their permission to do so.

• Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.

• Communications, such as information you provide when you contact us with questions. 

• Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.

• Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Glamour Me Beauties, we encourage you to reach out if there are any questions that was not included or addressed in the information provided.